Refund Policy
At Internet Cable Service, we prioritize customer satisfaction and strive to deliver reliable internet, cable, and streaming services. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines our practices regarding refunds to ensure fairness and transparency.
1. Eligibility for Refunds
Refunds are only applicable to customers who have purchased services directly through Internet Cable Service.
To qualify for a refund, a request must be made within 7 days of the original purchase or renewal date.
Refunds may be approved in cases of:
Service interruptions lasting more than 48 consecutive hours.
Technical issues that prevent service usage and cannot be resolved by our support team.
Incorrect charges or duplicate payments.
2. Non-Refundable Situations
Refunds will not be issued in the following cases:
Services used extensively during the billing cycle.
Customer-initiated cancellation after partial use of services.
Situations beyond our control such as power outages, customer equipment issues, or natural disasters.
Promotional, trial, or discounted services.
3. Refund Process
To request a refund, please contact our Customer Support Team via phone or email.
Upon verification, eligible refunds will be processed to the original payment method within 7–10 business days.
Customers will be notified once their refund request has been reviewed and approved.
4. Contact Information
If you have questions about our Refund Policy or wish to initiate a refund request, please reach out to us:
📍 Address: 27166 Blaisdell Ave, Apt 3, Minneapolis, MN 55408
📞 Phone: +1 (888) 240-8940
📧 Email: contact@internetcableservice.pro
5. Policy Updates
Internet Cable Service reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and continued use of our services after updates will signify acceptance of the revised terms.